Request
Helpdesk and service desk
ISO/IEC 20000-1 and ISO 18295-1
Request exists to complete ISO/IEC 20000-1 and ISO 18295-1.
Standards each module is designed around.
AJAEX LTD does not hold ISO certification. Your organisation stays responsible for its own conformance. AJAEX LTD is Cyber Essentials certified.
The standards behind each module.
Service agreements
SLA management
ISO 41012 and BS EN 15341
Service agreements exist to complete ISO 41012 and BS EN 15341.
Work tasks
Work order management
BS 8210 and BS EN 17007
Work tasks exist to complete BS 8210 and BS EN 17007.
Dispatch
Scheduling and dispatch
ISO 9001 §7.2
Dispatch exists to complete ISO 9001 §7.2.
Planned and corrective maintenance
PPM and reactive maintenance
BS 8210 and SFG20
Planned and corrective maintenance exists to complete BS 8210 and SFG20.
SFG20 content needs its own licence.
Document compliance
Statutory compliance and document management
ISO 15489 and the Building Safety Act golden thread
Document compliance exists to complete ISO 15489 and the Building Safety Act golden thread.
Contracts
Contract and supplier management
ISO 41012, BS EN 13269, and ISO 9001 §8.4
Contracts exist to complete ISO 41012, BS EN 13269, and ISO 9001 §8.4.
Property
Property portfolio, leases, utilities and energy
IFRS 16, FRS 102 §20, and RICS
Property exists to complete IFRS 16, FRS 102 §20, and RICS.
Next step
See the module against your standard.
Book a thirty-minute demo. We will open the module that exists to complete the standard you are working to.