00Operation types and platform
Run any operation
as configuration.
Switch on the operational lines you run, from facilities and maintenance to permits and compliance. The platform foundation, the builders, AI, mobile, and audit trail, is included on every tier.
01Operation types
Switch on what you run.
A tier is "up to N sites, up to M operation types." Pick the lines your operation actually runs. Each is configurable on the same backbone, sharing one queue, one audit trail, and one set of records.
Facilities Management
Sites, buildings, spaces, assets, and work orders on one backbone.
The CAFM core: a hierarchical estate down to room and asset level, reactive and planned work orders, and the compliance state that gates them. The usual starting point for UK operations teams.
Core line
Planned Maintenance
Maintenance schedules, job cards, and asset health.
Preventive maintenance modelled across every asset and location: maintenance schedules, job cards, asset health, and permit integration when work needs authorisation. The SFG20-aligned task library and full schedule engine are in active development.
Core line
Asset & Estate Management
A full register over a hierarchical estate, site to asset.
A full asset register over a hierarchical estate, site to building to space, with asset history, criticality, and contract relationships in one place. Closes the loop through to disposition.
Core line
Service Desk
One queue for every kind of request.
Every piece of incoming demand, reactive repair, planned job, or safety request, lands on one queue with one comments trail, one document vault, and one audit log, plus a self-service portal for requesters. What makes a request facilities or safety is configuration, not a separate system.
Core line
02Included on every tier
One platform fee. Every foundation capability.
Whatever operation types you switch on, the foundation comes with them. No per-capability pricing, no upsell wall between you and the features your team actually uses.
Category
Platform foundation
Included on every tier, whatever operation types you run. The primitives every deployment is built on: visual building, a universal entity engine, workflow, isolation, native mobile, and QR asset tagging.
- Visual Page & Form Builder
- Build any screen without code.
- Universal Entity Engine
- Model any process visually.
- Workflow Engine
- Event and cron triggers, branching, approvals.
- Scoped Status Flows
- The same record type, different lifecycles.
- Isolation & Security
- Row-level security and RBAC on every table.
- Native Mobile App
- Field-ready iOS and Android, offline.
- Asset Tagging
- QR-coded labels, scan-to-record, instant history.
Category
AI and documents
Governed, self-improving AI with a full transparency record, plus the document vault, advanced document governance, and knowledge base it works against.
- Self-Improving AI Classification
- Learns from your team. Safe to tune.
- AI Transparency
- Every AI decision, logged in full.
- Document Vault & Governance
- Attach, extract, search, version, and retain.
- Knowledge Base
- An embedded, searchable internal wiki.
Category
Integration and reporting
The audit trail, operational reporting, notifications, and connectors that link your estate to the systems around it.
- Data Integration
- TRIRIGA sync, scheduled CSV/SFTP, webhooks.
- Audit Trail
- Every change on every record, automatically.
- Reports & Dashboards
- Operational KPIs and SLA performance.
- Notifications
- Email, SMS, and in-app from one template.
Category
Commercial and lifecycle
The commercial layer around operations: service agreements, vendor contracts, capex projects, and the disposition end of the asset lifecycle.
- Service Agreements
- Per-client service definitions and SLA targets.
- Contract Management
- Vendor contracts, renewals, deliverables, performance.
- Project Management
- Capex and refurbishment projects, end to end.
- Disposition
- Asset retirement and disposal, audit-clean.
03 / Next step
See it switched on for your operation.
Book a thirty-minute demo and we model your sites and the operation types you run. We send a tailored quote within two working days.